Freephone helpline for stressed families to be launched

source: Guardian Society
published: 21 January 2019

A national freephone helpline for people in stressed-out families who feel they have no one else to talk to is to be unveiled by the Duchess of Cambridge.

Aimed at people struggling with issues including family rows, money worries, new parenthood and relationship difficulties, Family Line will be launched on Tuesday by the duchess, who is focusing her charity work on early intervention in domestic problems, including supporting people who are about to start family life.

The line will be open every weekday evening from 6pm to 10pm and at weekends from 10am to 1pm. Its launch follows research suggesting one-third of people in families want someone to talk to about their problems as social isolation grows.

The service joins other free helplines such as Childline , which was founded by Esther Rantzen 33 years ago, and Samaritans, which provides support to anyone in emotional distress , struggling to cope or at risk of suicide.

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